Privacy Policy

SnapBG ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services. By using SnapBG.ai, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

When you use SnapBG, you may provide personal information such as:

• Email address: Collected when you sign up for our services or subscribe to newsletters.
• Uploaded images: Images you upload for background removal are processed securely as described below.
• Other personal information: Any additional details you may share when contacting us via email or other communication channels.

1.2 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files that are placed on your device. These help us:

• Recognize returning users and personalize content.
• Track usage statistics and improve website functionality.
• Manage user sessions for a seamless experience.
• You can control cookies by adjusting your browser settings, but please note that disabling cookies may affect the functionality of our website.

2. How We Use Your Information

We use the information collected to provide, maintain, and improve our services. Specifically, we use your information for the following purposes:

2.1 Manage and Deliver the Service

• Image processing: The images you upload are used solely for the purpose of background removal. Once processed, the result is offered for download.
• Data security: We transfer your images securely using SSL/TLS encryption, and they are deleted automatically within one hour after upload along with the result image.
• Customer communication: We use your email address to respond to inquiries, send updates on service features, and provide customer support.

2.2 Legal and Administrative Purposes

• Bookkeeping and accounting: If you enter a business relationship with us, we may use your data to manage invoices and fulfill legal requirements.
• Compliance: We may process your information to comply with legal obligations or to resolve any disputes.

2.3 Analytics and Improvements

We use non-personally identifiable information, such as data collected from cookies, to analyze user behavior, monitor website traffic, and improve the functionality of SnapBG.AI. This helps us enhance user experience and develop new features based on usage trends.

3. How We Protect Your Information

We take the security of your data seriously and employ industry-standard practices to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption: All data, including images and personal information, is transferred securely.
• Data minimization: We limit the amount of data we collect and retain only what is necessary for service provision.

4. How We Handle Uploaded Images

Your privacy is paramount, especially when it comes to handling your images. Here’s how we manage the images you upload to SnapBG:

• Image security: Uploaded images are only processed to remove the background and generate a downloadable result.
• No third-party sharing: We do not share your images with third parties or publish them.
• Automatic deletion: Both the original image and the processed result are deleted from our servers approximately one hour after upload.

5. Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specifically:

• Uploaded images: Deleted automatically within one hour of upload.
• Email and contact data: Retained for communication purposes until you opt out or request deletion.
• Cookies: Stored according to the expiration settings in your browser unless manually deleted.

If you wish to request the deletion of your personal data, please contact us at [email protected].

6. Sharing Your Information

We do not share your personal data with third parties, except in the following circumstances:

• Legal obligations: If required by law or to respond to legal processes.
• Service providers: We may share your data with trusted service providers who assist in operating our website or managing services. These parties are bound by confidentiality agreements and are not permitted to use your information for any other purpose.

7. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have specific data protection rights under the General Data Protection Regulation (GDPR). These include:

• Access: You have the right to request copies of your personal data that we hold.
• Rectification: You have the right to request corrections to any inaccurate data we have about you.
• Deletion: You can request the deletion of your personal data under certain conditions.
• Objection: You have the right to object to the processing of your data in certain cases.
• Portability: You can request that your data be transferred to another organization or directly to you.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Cookie Policy

We use cookies to optimize your experience on SnapBG. Our use of cookies includes:

• Session cookies: Temporary cookies that expire once you close your browser.
• Persistent cookies: Stored on your device for a longer period, allowing us to recognize you on future visits.

You can manage or block cookies through your browser settings. Please be aware that blocking cookies may affect your ability to use certain features of the website.

9. Google Analytics

We use Google Analytics to collect non-personalized data about how users interact with our website. This helps us improve the functionality and content of SnapBG. Google Analytics uses cookies to collect information like:

• IP address (anonymized).
• Browser type and version.
• Pages visited and time spent on the site.

You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

10. Third-Party Services

Our website may include links to third-party websites or services. These sites have their own privacy policies, and we do not assume responsibility for their practices. We recommend reviewing their policies when interacting with third-party content.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please reach out to us at:

Email: [email protected]

We are committed to protecting your privacy and will respond to any inquiries within 30 days.